Shipping Policy
Order Processing Time All orders placed on Gems Ritual are subject to a rigorous quality control and careful packaging process. Order processing and handling require 1 to 2 business days before shipment. Once your order has been dispatched, you will receive an email with your tracking information.
Estimated Shipping Times We offer worldwide tracked shipping. Delivery times vary depending on your location. The estimated transit times below are calculated after the processing period:
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United States: 6 - 10 Business Days
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United Kingdom: 4 - 9 Business Days
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Canada: 6 - 12 Business Days
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Australia: 7 - 14 Business Days
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New Zealand: 6 - 10 Business Days
Note: If you upgrade to our Priority Shipping options at checkout (such as USPS Priority, Royal Mail Tracked, or Canada Post Express), your order will be prioritized in our fulfillment centers and shipped using expedited logistics lines.
Customs, Duties, and Taxes Gems Ritual is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Delayed Packages & Delivery Guarantee We guarantee delivery for every order. While most packages arrive within the estimated timeframes provided above, please note that occasional delays may occur due to international customs processing, high-demand logistics seasons, or sourcing requirements for highly specific natural gemstones. If your order experiences significant delays beyond the estimated transit times, please contact our support team at info@gemsritual.com, and we will immediately investigate the status of your package.